EthicsPoint is carefully designed and managed to maintain your confidentiality and anonymity throughout the reporting process. Step-by-step instructions guide you to help ensure that you do not inadvertently compromise its safeguards.
Step 1: You can use two convenient channels to file a report:
Click the File Report link below to go to OCERS EthicsPoint’s secure landing page.
Toll Free Phone
Call EthicsPoint’s toll free hotline at 1-855-612-7058. A compliance specialist will enter your report into the EthicsPoint system.
* For TTY, call (866) 294-9572. You must identify OCERS as the agency about which you are calling.
Step 2: Once you have completed your report you will be asked to create a password. The EthicsPoint system will generate an identification code called a “Report Key”. Write them both down and keep them in a safe place. You will need them to follow-up on your report.
To provide for additional information and to inform you of the status of your report, we ask that you reconnect with EthicsPoint system in 8 to 10 business days using any of the two channels. This time, click on (or ask the toll free operator to perform) “Follow-Up” and provide your Report Key and Password.
Step 3: Unless you have chosen to identify yourself, your report will remain anonymous. Reports will be reviewed by OCERS Internal Audit Division. A response to your report and/or follow-up questions will be posted to the EthicsPoint’s system within 5 to 8 business days. OCERS Internal Audit Division will review, investigate and respond to all reports in a timely manner.
Further, in order to ensure proper and timely action on all reports, the Internal Audit Division will prepare quarterly reports of Fraud Hotline Activity to the Audit Committee of OCERS Board of Retirement. These reports will reflect the nature of complaints received and the status of disposition of these reports but will not include any information that could compromise the anonymity of reporters.