Ethics & Fraud Hotline

Overview

Ethics and Fraud Hotline

The Orange County Employees Retirement System (OCERS) Board of Retirement and management are committed to the highest standards of ethical (and legal) behavior and to proper stewardship of taxpayer dollars.

As part of this commitment, OCERS has established a Fraud Hotline for employees, vendors, and the public at large to report concerns about suspected fraud, waste, or abuse. OCERS has contracted with an independent company, EthicsPoint, to accept calls and internet reports 24 hours a day, 7 days per week.

OCERS and County employees wishing to report complaints are protected under the California Whistleblower Law  - California Labor Code 1102.5 and 1106. The California State Attorney General’s Whistleblower Hotline number is (800) 952-5225.

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How to submit an ethics, compliance or fraud report:

EthicsPoint is carefully designed and managed to maintain your confidentiality and anonymity throughout the reporting process. Step-by-step instructions guide you to help ensure that you do not inadvertently compromise its safeguards. 

Step 1:  You can use two convenient channels to file a report:

OCERS Network

Click the File Report link below to go to OCERS EthicsPoint’s secure landing page.

File Report

Toll Free Phone

Call EthicsPoint’s toll free hotline at 1-855-612-7058. A compliance specialist will enter your report into the EthicsPoint system.

* For TTY, call (866) 294-9572. You must identify OCERS as the agency about which you are calling.

Step 2:  Once you have completed your report you will be asked to create a password. The EthicsPoint system will generate an identification code called a “Report Key”. Write them both down and keep them in a safe place. You will need them to follow-up on your report.

To provide for additional information and to inform you of the status of your report, we ask that you reconnect with EthicsPoint system in 8 to 10 business days after filing your report, using any of the two channels. This time, click on (or ask the toll free operator to perform) “Follow-Up” and provide your Report Key and Password. 

Step 3:  Unless you have chosen to identify yourself, your report will remain anonymous. Reports will be reviewed by OCERS Internal Audit Division. A response to your report and/or follow-up questions will be posted to the EthicsPoint’s system within 5 to 8 business days after filing your report. OCERS Internal Audit Division will review, investigate and respond to all reports in a timely manner. 

Further, in order to ensure proper and timely action on all reports, the Internal Audit Division will prepare quarterly reports of Fraud Hotline Activity to the Audit Committee of OCERS Board of Retirement. These reports will reflect the nature of complaints received and the status of disposition of these reports but will not include any information that could compromise the anonymity of reporters.

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To Report Other Issues

Member Issues, Customer Service Issues:

If you are reporting a Member issue, or issue a compliment or complaint about OCERS,  to ensure a timely response, send an email to info@ocers.org.

To report Unsafe Conditions or Facility Issues:

If you are reporting an unsafe working condition or building issue at OCERS’ facility, to ensure a timely response, send an email info@ocers.org.